When it is finished, a really handy tutorial page will open in your browser. Once you've downloaded the software, select how you're going to use it in the pop-up window, and the installation will begin. If you're not sure which one you'd like and want to see how the software works first, you can download a version for personal use for a trial run. If for a single user you'd download the Business license, Premium grants a few people access for one session at a time, and Corporate allows teams to use the software with up to three sessions in use at a time. On the TeamViewer website, you can choose from a few different versions of the software. View files and pictures, play games, download content and make other changes - total control is in the palm of your hand, or rather, on your screen. Once you are connected, you can essentially do anything on the other user's computer that they can do. TeamViewer is software that will allow you to access someone else's computer from wherever you are. Version 12 also worked fine for me on a Windows XP machine, but I prefer the first method above for fixing the error.Simple remote desktop access via your desktop or mobile device You can download previous versions of Teamviewer from this page. This Teamviewer bug might be fixed with future versions, but in the meantime this solution worked well for me.Īnother approach would be to downgrade Teamviewer to a previous version. Right-click it and select 'Run as' to open a command prompt logged in as various users of that computer. Or click 'Start' and navigate to 'All Programs > Accessories', where you will find a shortcut to 'Command Prompt'. To open a command prompt in Windows XP, you could press the Windows key + R (this opens a Run dialog), type 'cmd' and hit 'Enter'.

After this, TeamViewer 13 should work as normal.

While downgrading TeamViewer to version 12 did work, I was still searching for a solution to make version 13 work as well.Īs Taylor pointed out in this thread here, the simple fix to this error is to open a command prompt, with administrator privileges, type ipv6 install and hit Enter. This happened to me recently when upgrading from an older version of TeamViewer (10) to version on a client PC running Windows XP. If you were running TeamViewer 12 or lower on a XP computer and you recently upgraded it to version 13, you might be among those who get the error: 'TeamViewer_Service.exe has encountered a problem and needs to close.

Download teamviewer for windows xp